Online & In-Office Dental Training
The "successful practices pyramid" model - explained
- Learn the fundamentals of building a successful dental practice.
- Establish norms and expectations for a successful dental practice.
- Gain an appreciation for creating guidelines and protocols for the organization.
- Encourages learners to enroll in supporting courses.
Dynamic communication - the key to better relationships
- Learn the history and development of behavior profiling for better communication.
- Learn the four traits all people have and how they are defined.
- Practice the process of behavior profiling by observing people's body language, pace of speech, tone of voice and words.
- Discover your own communication style by completing a DISC assessment.
- Practice adapting (mirroring) communication styles for greater understanding, acceptance, and cooperation.
Dynamic communication 2 - application and case presentation
- Learn the fundamentals of case presentation for all behavior styles
- Customize your case presentation for the four behavior styles - DISC.
- Increase your case acceptance rate by as much as 20%.
- Must first complete the Dynamic Communication course.
communication "vehicles"
- Review or build your mission, vision and values for your organization.
- What are Key Performance Indicators (KPIs) and why are they important.
- Establish the importance of meetings and how they cement the mission, vision and values of the organization.
- How meetings report progress, gain focus for the team, and correct or redirect efforts for success.
- How to "bring it altogether" - project management tools that ease the job of managing tasks and timelines.
Organizational design - creating clarity and alignment
- Learn how to create your hierarchy.
- Assign duties and responsibilities to the positions on your organization chart.
- Includes templates for job descriptions, performance expectations, essential functions and task lists.
- Outlines your Human Resources systems and processes.
patient flow playbook - the source for happy patients
- Details matter, that's why we have carefully scripted this outline so that you set the table for an exceptional patient visit.
- Who knew that simple phrases and statements can boost case acceptance and production? We did!
- The playbook is built upon the modules shown above. It's the reward for the hard work you and your team have done. Everyone knows their role and will have the training needed to execute the "game plan".
confident interviewing system
confident interviewing system
confident interviewing system
- Sample questions designed to put interviewees at ease.
- Questions to discover a candidate's motivations and competencies
- Questions that help in determining a candidate's cultural and professional "fit" with the company.
- Questions and tools to help estimate a candidate's behavior style and other intangibles
- An opportunity to role play an interview using AI.
Dental Benefits That Patients Want & Need
Dental Membership Plans
When it comes to dental care, most people’s go-to is a standard dental “insurance” plan. What many don’t realize is that it’s technically not insurance at all—it’s a benefit plan.
Once you add up:
• Monthly premiums
• Out-of-pocket costs like deductibles and limitations
• Annual maximums on benefits (which haven’t been adjusted for inflation in 20+ years)
…it often turns out to be a much better deal to join an in-office dental membership plan instead.
No confusing fine print. No surprise limitations. Just simple, transparent dental care.
Trusted Partners
Our Network
