Digital Training Modules (Also can be conducted on-site and
The Successful Practices Pyramid
Dynamic Communication - The Key to Better Relationships
Dynamic Communication - The Key to Better Relationships
- Learn the fundamentals of building a successful dental practice.
- Establish norms and expectations for a successful dental practice.
- Gain an appreciation for creating guidelines and protocols for the organization.
- Encourages learners to enroll in supporting courses.
Dynamic Communication - The Key to Better Relationships
Dynamic Communication - The Key to Better Relationships
Dynamic Communication - The Key to Better Relationships
- Learn the history and development of behavior profiling for better communication.
- Learn the four traits all people have and how they are defined.
- Practice the process of behavior profiling by observing people's body language, pace of speech, tone of voice and words.
- Discover your own communication style by completing a DISC assessment.
- Practice adapting (mirroring) communication styles for greater understanding, acceptance, and cooperation.
Treatment Planning & Case Presentation using DISC
Dynamic Communication - The Key to Better Relationships
Communication "Vehicles" - Your Mission, Vision and Values in Action
- Learn the fundamentals of case presentation for all behavior styles
- Customize your case presentation for the four behavior styles - DISC.
- Increase your case acceptance rate by as much as 20%.
- Must first complete the Dynamic Communication course.
Communication "Vehicles" - Your Mission, Vision and Values in Action
Communication "Vehicles" - Your Mission, Vision and Values in Action
- Review or build your mission, vision and values for your organization.
- What are Key Performance Indicators (KPIs) and why are they important.
- Establish the importance of meetings and how they cement the mission, vision and values of the organization.
- How meetings report progress, gain focus for the team, and correct or redirect efforts for success.
- How to "bring it altogether" - project management tools that ease the job of managing tasks and timelines.
Organizational Design - Creating Clarity
- Learn how to create your hierarchy.
- Assign duties and responsibilities to the positions on your organization chart.
- Includes templates for job descriptions, performance expectations, essential functions and task lists.
- Outlines your Human Resources systems and processes.
Patient Flow Playbook - Creating Predictable Outcomes
- Details matter, that's why we have carefully scripted this outline so that you set the table for an exceptional patient visit.
- Who knew that simple phrases and statements can boost case acceptance and production? We did!
- The playbook is built upon the modules shown above. It's the reward for the hard work you and your team have done. Everyone knows their role and will have the training needed to execute the "game plan".