Services
Comprehensive Practice Management
Incorporate all aspects of our services, using the "Pyramid of Successful Organizations" model.
Practice Playbook
Diagram your patient flow and illustrate it with specific processes that must be completed to ensure a "WOW" patient experiene
Performance Evaluations & Employee Management
Remove the discomfort of evaluations and replace it with more objective and balanced processes that improve communication, performance and overall job satisfaction.
Dynamic Communication/Case Presentation
Using the proven DISC method of identifying communication styles, we train the entire team to recognize the different behavior styles and adapt in order to improve understanding and case acceptance.
Culture Measurement
Culture Measurement
We measure your team's satisfaction level and determine their "wish list" of improvement areas so that we can deliver needed improvements, enhancing employee satisfaction and retention.
Digital Training Modules:
The Successful Practices Pyramid
Dynamic Communication - The Key to Better Relationships
Dynamic Communication - The Key to Better Relationships
- Learn the fundamentals of building a successful dental practice.
- Establish norms and expectations for a successful dental practice.
- Gain an appreciation for creating guidelines and protocols for the organization.
- Encourages learners to enroll in supporting courses.
Dynamic Communication - The Key to Better Relationships
Dynamic Communication - The Key to Better Relationships
Dynamic Communication - The Key to Better Relationships
- Learn the history and development of behavior profiling for better communication.
- Learn the four traits all people have and how they are defined.
- Practice the process of behavior profiling by observing people's body language, pace of speech, tone of voice and words.
- Discover your own communication style by completing a DISC assessment.
- Practice adapting (mirroring) communication styles for greater understanding, acceptance, and cooperation.
Treatment Planning & Case Presentation using DISC
Dynamic Communication - The Key to Better Relationships
Communication "Vehicles" - Your Mission, Vision and Values in Action
- Learn the fundamentals of case presentation for all behavior styles
- Customize your case presentation for the four behavior styles - DISC.
- Increase your case acceptance rate by as much as 20%.
- Must first complete the Dynamic Communication course.
Communication "Vehicles" - Your Mission, Vision and Values in Action
Communication "Vehicles" - Your Mission, Vision and Values in Action
Communication "Vehicles" - Your Mission, Vision and Values in Action
- Review or build your mission, vision and values for your organization.
- What are Key Performance Indicators (KPIs) and why are they important.
- Establish the importance of meetings and how they cement the mission, vision and values of the organization.
- How meetings report progress, gain focus for the team, and correct or redirect efforts for success.
- How to "bring it altogether" - project management tools that ease the job of managing tasks and timelines.
Organizational Design - Creating Clarity
Communication "Vehicles" - Your Mission, Vision and Values in Action
Organizational Design - Creating Clarity
- Learn how to create your hierarchy.
- Assigning duties and responsibilities to the positions on your organization chart.
- Includes templates for job descriptions, performance expectations and task lists.
- Outlines your Human Resources systems and processes.